PSSI volunteers came together to help prepare and serve meals to thousands of community members in Fresno, CA at the Poverello House, providing a restaurant-style experience with dignity and care.
A big part of continuous improvement (CI) is respecting and empowering the people who do the work. Our team members aren’t just here to complete tasks; they’re here to bring ideas and contribute to improving the processes they know best.
Participants in the University of PSSI program consistently highlight how it enhances both their understanding of customer needs and their ability to share that knowledge with their teams.